The brief variation: if you should be seeking a unique gemstone or special anniversary present, Leibish & Co. provides a strong supply of top-quality, colourful, and conflict-free expensive diamonds and gems. The family-run company has been functioning online since 1998 with a personal touch that has had acquired recurring business worldwide. Leibish & Co. allows you to buy free stones or to utilize the no-cost “Design Your Own” device to carry your own ideal piece of precious jewelry to life. With decades of expertise and strong workmanship under their strip, Leibish & Co. is found on the verge of growing their stock to watches also add-ons.
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Whenever Leibish Polnauer established 1st internet based diamond business in 1998, it got almost a full day to publish an individual picture and information to their website â but he was a visionary who saw prospective in the fledgling arena of e-commerce. “When he sees the potential in an idea, he’ll fit everything in in the capacity to advance with it,” said Benji Margolese, Director of material promotional for Leibish & Co.
Leibish produced a fruitful, family-run procedure with his partner and kids offering in leadership jobs. They usually have cultivated an effective web business with workplaces positioned around the world. Leibish & Co. is actually a leader in special colored expensive diamonds and gems being difficult to find somewhere else. Its diamonds are conflict-free, and is a significant factor for most buyers.
“folks come to us simply because they look for one thing a tiny bit various, something a bit more unique than everybody else has actually,” Benji stated.
While Leibish & Co. offers high-quality old-fashioned diamonds, the firm focuses on colourful, special jewelry. When asked exactly why business has actually these a high consumer return price, Benji quickly pinpoints the reason.
“It is a mix of exceptional services and products, fantastic solution, and jewellery created on the greatest quantities of brilliance,” he said. “The jewellery we make is not your everyday, mass-produced form of item. Each piece is custom-made to completely fit the diamond or gemstone picked of the customer.”
A family group Affair With individual Service
Leibish & Co. is a true household company, with Leibish’s relatives playing key functions when you look at the organization.
Leibish serves as Founder and President in the company, while his wife, Rosi, will be the business’ Activities Manager. Their particular oldest daughter, Chavi, serves as the Lead Jewelry Designer â in fact it is a huge duty since custom precious jewelry comprises more than 50per cent of organization’s company, Benji mentioned.
Leibish’s eldest son, Yossi, will be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who is a graduate from the Gemological Institute of America, is the Chief Diamond Buyer when it comes to company. “Shmulik is, actually, one of most talented shade diamond experts in the industry,” Benji stated.
Leibish’s boy Itzik could be the company’s COO and operates their ny office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five children, is the company’s CFO.
“among the longtime people in the team, i will tell you that, though there isn’t any connection, they start thinking about myself, yet others, part of their loved ones,” Benji said. “all of us bring our very own knowledge to your business, but collaborate to constantly grow the firm.”
Clients are additionally handled like household at Leibish & Co., where the company invests power into individual service and product sales. “have you ever dealt with one specific broker, including, that is the same person you will usually manage, no matter what you happen to be calling or composing in about,” Benji mentioned. “We don’t rely on driving clients to different divisions when they have a question or particular issue they wish to handle.”
Consumers Come From throughout the World
Leibish provides a couple of various kinds of customers: you can find consumers, exactly who mainly store through web page, retailers, and the ones when you look at the trade company, which typically go to the businesses main offices in nyc, Israel, and Hong Kong.
The majority of Leibish & Co.’s customers are from U . S .. Its after that best audience is Canada, followed closely by the uk, Australia, Hong-Kong, and the remainder of European countries.
Consumers at each stage of existence store at Leibish & Co., though nearly all are between your many years of 35 and 54, Benji mentioned. In addition, the business garners roughly 300,000 website check outs every month â and helps to keep a lot of its customers coming back.
“along with a 70percent return consumer standing, we remain extremely well-known organizations within our niche,” he said.
Colorful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. holds high-end precious jewelry, additionally keeps inventory mobility, particularly for web customers, Benji stated. The firm sells numerous free diamonds and priceless gems, but their key goods are tailored jewelry projects.
“We keep big number of multicolor diamond and gem jewelry, with a few for the rarest colors previously seen,” the guy stated. “Our company is known best by all of our bread-and-butter items â yellow diamond and pink diamond engagement bands. But we offer expensive jewelry of almost every tone, and valuable gems â including sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless diamonds, too, but our knowledge is in the field of color.”
For customers with something in mind and require help making it possible, Leibish & Co. provides a “Design Your Own” precious jewelry device, which Benji said is actually its most widely used item.
“normally, while looking for a special piece, individuals usually wish specific rocks and placing styles they have already fallen deeply in love with,” the guy said. The “Design a” tool makes it possible for customers to create an item utilizing the material, placing, and material regarding choice.
“permits these to deliver their own fantasies your â with this knowledge in artistry,” Benji told united states.
Extras & brand new using the internet Tools in Store for Leibish & Co.
because it appears toward the long term, Leibish & Co. is actually gradually moving toward higher-ticket products and a lot more product assortment. The organization seems comfy branching out to new products considering the devotion and enthusiasm it relates to perfect their current productions.
“There is talked-about bringing in a variety of extras â particularly luxury watches, purses, and even pens,” Benji mentioned. “But we made a decision to wait until we initial perfected the primary distinctive line of product, and that is diamond jewelry.”
Leibish & Co. can also be searching for ways to continue perfecting their prominent site, also. A good way it intends to enhance their on line experience is by presenting enhanced reality characteristics, that may provide virtual buyers a lot more of an in-store knowledge.
As a business using its sources in colourful diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional sector which views change since different, perhaps not the guideline.
